Terms for trades

Joining

You apply with your details, trade, areas, hours and rates, and upload your documents. You can only go online and receive work once we have approved you and while every required document is approved and in date. An expired document pauses your account.

Your pay

You set your rates and we agree them with you. You see what you will earn before you accept an emergency job, and your quoted price is what you are paid for a quoted job. Customer discounts and promotions never reduce your pay.

Extras (time and parts) are paid once the customer approves them. Earnings are paid to your bank through Stripe after each job, on the schedule shown in the app.

On the job

Accept only jobs you can attend. Mark yourself on the way, arrived and finished in the app, add any certificate you issue, and treat customers' homes and details with care. Customer contact details are for that job only.

Location

The app shares your location only while you are online or on a job, so we can offer you nearby work and show the customer you are on the way.

Still to be confirmed before launch

Your legal relationship with Fixjet, insurance and liability terms, and the company details, following legal advice.